FIG.1 / FIRST LAYER, WHERE TO LOOK 1 1 CLEAN THE PLATE FIRST 2 2 BED LEVELING 3 3 PLATE TYPE IN STUDIO 4 4 NOZZLE + BED TEMP
Work top to bottom: most adhesion problems end at a clean plate.
Step 1 of 5
1
Most likely fix

Clean the build plate

Wash it with warm water and dish soap (no oils or moisturizers), scrub with a sponge or plastic brush so the soap reaches into the texture, rinse and dry with a paper towel. Finger oils are the #1 reason prints don't stick, and alcohol tends to spread them instead of removing them (Bambu).

After washing, touch the plate only at its edges. A 90%+ IPA wipe on a cool plate is fine between washes, but it does not replace the wash. Never use acetone on PEI. Scratched or worn plate? Our build plate buying guide compares replacements that fit Bambu printers.

2
Calibration

Run auto bed leveling

Run Auto Bed Leveling from the printer's calibration menu (A1: Settings → Maintenance → Calibration; X1: Settings → Print Calibration; others: Settings → Calibration). Corrects Z-offset drift that builds up over time.

3
Plate type

Select the right plate type

In Bambu Studio, the plate type must match the plate on the printer. A model sliced for the Cool Plate often will not stick on the Textured PEI Plate: the two plates need different bed temperatures (step 4), and the Textured PEI Plate has a different Z offset.

A2L: Settings → Maintenance → First Layer Calibration; X2D: Settings → Calibration → First Layer Calibration. It fine-tunes the distance between nozzle and heatbed for the first layer; Bambu calls it generally unnecessary, so use it only when the other steps did not help (see our nozzle-too-close guide).

P2S: tap Calibration in the sidebar, then First Layer Quality Calibration. For a first layer that sits too high, Bambu says to lower the offset in small steps (for example from 0 to -0.01 mm) and print a test after each change.

Lines round with gapsNozzle too far from the plate
Lines transparent/paper-thinNozzle too close to the plate
Lines squished, opaque, touchingCorrect
4
Temperature

Check bed temperature

Wrong bed temp = no adhesion. Verify in your slicer:

PLA35–45°C (Cool Plate), 45–65°C (other plates)
PETG60–80°C
ABS / ASA90–100°C
TPU35–45°C (Engineering Plate 30–35°C)

Also try reducing first layer speed to 30–50%.

5
Advanced

Less common causes

If steps 1–4 didn't fix it, expand the topic that matches your situation:

Add a brim (5–10mm width). Reduce part cooling on the first layers. For ABS/ASA, you need an enclosure. Check for drafts.

Bed mesh is uneven. Run auto bed leveling again. Check bed mounting screws underneath.

Wash with soap and water first (remove factory film). New plates need 2–3 prints to "break in."

Cool Plate (discontinued): PLA only, with a thin coat of glue stick as release agent (Bambu lists PETG as not recommended).
Cool Plate SuperTack (its successor): PLA and PETG without glue, never TPU.
Textured PEI: PLA, PETG, TPU, ABS, ASA, PA, PC (Bambu suggests glue stick for PC, PA, ABS and ASA).
Smooth PEI (High-Temp): PLA without glue; PETG, ABS, ASA, PC, PA and TPU only with a layer of glue, or the PEI sheet can tear.

Full plate care guide →

Nothing worked?

Ask in the official Bambu Lab forum or open a ticket via Bambu Lab support; photos help a lot. You can also contact us or post in our community forum. Or try the interactive troubleshooter.

Problem solved!

Bookmark this page for next time.

Sources. Bambu Lab Wiki: Bad Print Quality: Causes and Solutions (plate type, Textured PEI Z offset) and the screen operation guides for the A2L and X2D (First Layer Calibration). Checked October 2, 2026. Bambu's P2S first-layer guide (First Layer Quality Calibration), checked October 4, 2026. Build plates: Bambu's build plate overview, Cool Plate page (discontinued) and Cool Plate SuperTack page, checked October 7, 2026.

Tools that fix this

Give the first layer a surface it can actually stick to.

TEQStone Bed Adhesive

When a first layer will not stick despite correct settings, this adhesive gives it the extra grip to hold.

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BIQU PEI Sheet
BIQU PEI Sheet

A scratched or contaminated build plate ruins first layers; a fresh PEI sheet gives an even, reliable bonding surface.

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HMS codes that point here

If Bambu Handy or Bambu Studio shows one of these HMS codes, it maps to the problem on this page. Each code links to Bambu's official step-by-step fix; come back here if the official steps don't solve it.

  • HMS_0300-1800-0001-0006 – Heatbed leveling data abnormal (check plate and nozzle tip) · official fix
  • HMS_0300-1800-0001-0005 – Z-axis motor obstructed (foreign objects in the Z slider) · official fix